Management is wonderful and welcomed me to the complex with such kindness and enthusiam. The apartment I was shown (before it was re-done) is an entirely different apartment than what I've been given. In a timely manor, Citadel West put in new carpet, painted everything, new flooring on the balcony, new closet doors, and cleaned it from top to bottom. I am amazed at the transformation and beyond grateful to have a new home that I love so much. I did a lot of apartment searching and this is by far the best place I could find eiht such affordable rent. The efficiency apartments have tons of storage, and this is the only efficiency I was able to find with a balcony in all of Colorado Springs. I feel very safe living here knowing that the staff is so helpful and genuine. So far, I haven't heard any noise either. No cars or sounds from other apartments in the building. I am very happy with Citadel West and will definitely recommend to friends looking for a good place to live with affordable rent.